Terms of service

Terms and Conditions for Floralla Online Store

Acceptance of Terms

By accessing and using the Floralla online store (the "Store") provided by Freudenberg LLC., you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Store.

Use of the Store

You may use the Store for personal or non-commercial purposes only. You are responsible for providing accurate and current information when making a purchase.

Products and Pricing

The Store offers a range of skincare products. Product descriptions, images, and prices are subject to change without notice. We make every effort to ensure the accuracy of product information, but we do not guarantee that product descriptions, photos, images, or other content on the Store are error-free. Prices are in US dollars and do not include taxes or shipping charges, which will be added at checkout.

Ordering and Payment

When you place an order through the Store, you agree to provide accurate and complete information. We reserve the right to refuse or cancel orders at our discretion. Payment for orders is accepted through approved payment methods only. All payments are processed securely.
Shipping and Delivery

We strive to deliver your order promptly; however, delivery times may vary. Once an order is shipped, we are not responsible for any delays, loss, or damage during transit. Please refer to our Shipping Policy for more information.

Returns and Refunds

We offer a return policy as outlined in our Return Policy. Please read and understand this policy before making a purchase. Returns and refunds are subject to the conditions specified therein.
Privacy and Security

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. While we make every effort to protect your data, we cannot guarantee the security of information transmitted over the internet.

User Accounts

You may be required to create a user account to access certain features of the Store. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Intellectual Property

All content on the Store, including text, images, logos, and design, is protected by intellectual property laws and belongs to Freudenberg LLC. You may not reproduce, distribute, or use this content without our written permission.

Limitation of Liability

All products and/or services are provided “as is” and all representations and warranties, whether express or implied, are hereby disclaimed. We are not liable for any direct, indirect, incidental, or consequential damages that may arise from using the Store or the products offered. Our maximum liability is limited to the purchase price of the product.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of California US, without regard to its conflict of laws principles.

Modifications

We reserve the right to modify, update, or replace any part of these Terms and Conditions. It is your responsibility to review this page periodically for changes. Continued use of the Store after modifications signify your acceptance of the updated terms.

By using our Store, you agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at customersupport@florallaus.com.