Privacy policy

Privacy Policy for Floralla Online Store

Effective Date: 2024.1.1

At Floralla, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our online store, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

  1. Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, and payment information.
  2. Order Information: We collect data related to your orders, including order history, product details, and transaction records.
  3. Communication: We may collect information when you contact our customer support, provide feedback, or participate in surveys.
  4. Log Information: Like many websites, we gather information that your browser sends whenever you visit our site. This includes your IP address, browser type, pages visited, and time and date of your visit.

Use of Information

We use the collected information for the following purposes:

  1. Order Processing: To process and fulfill your orders, including billing, shipping, and order confirmations.
  2. Customer Support: To provide you with customer support, including responding to your inquiries and resolving any issues.
  3. Improvements: To analyze and improve our products, services, and the overall shopping experience.
  4. Communication: To inform you about new products, promotions, and updates that may interest you. You can opt out of promotional emails at any time.

Data Security

We take data security seriously and have implemented security measures to protect your information. However, no method of data transmission over the internet is completely secure. We cannot guarantee the absolute security of your data.

Third-Party Services

We may use third-party services to enhance the functionality of our online store. These third parties may collect and use your information according to their respective privacy policies. We recommend reviewing the privacy policies of these third-party services.

Cookies

We use cookies to enhance your shopping experience. Cookies are small text files stored on your device that help us recognize your preferences. You can disable cookies in your browser settings, but this may affect the functionality of our website.

Disclosure of Information

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may disclose your information in the following circumstances:

  1. Legal Obligations: If required by law, we may share your information to comply with legal processes or government requests.
  2. Protection: To protect our rights, privacy, safety, or property, or that of our customers, we may need to disclose your certain

Access and Control

You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights or have questions about our Privacy Policy, please contact our customer support at customersupport@florallaus.com.

Policy Changes

We may update our Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

By using our Floralla Online Store, you agree to the terms and conditions outlined in this Privacy Policy. Your privacy and the security of your data are important to us, and we are committed to protecting them. Thank you for choosing Floralla.